| At Intlbilliards.com, we want you to be happy with
your purchase. We realize that when shopping on the internet the product you
purchase may not be what you expect. We accept returns on all of our products
within 30 days of the date you receive it. Just simply contact our returns
department at info@Intlbilliards.com
and they will issue an RMA number to you for your return or exchange. All you
are responsible for is the shipping cost to return the product to us.
We cannot accept returns if the product has been opened or used.
If your order was damaged during shipment, please contact us within 72 hours to
report the damaged shipment.
Orders returned for credit that used our free shipping promotion may be subject
to an $7.00 original shipping cost fee
All information received by Intlbilliards.com will be kept confidential and
secure. Online credit card processing is done through Paypal ordering systems.
Your information will never be shared with anyone outside of the
Intlbilliards.com company, and your information will never be or used for
purposes other than processing orders.
We charge shipping and handling by weight of the products and the distance that
they will be traveling in the United States. We ship using USPS and UPS. The
shipping cost will be added to your order total in the secure shopping cart.
All orders over $50 are eligible for free shipping! Free shipping is not
available for international deliveries.
Orders take around 3-5 business days for delivery. They may take up to 12
business days for delivery. This is the case regardless of which shipping
method you have chosen. Some orders can be further delayed because some
products come from an outside source i.e. out of town, out of state, or out of
the country! If your order has been over two weeks please call 713-869-3237 or
email us at info@Intlbilliards.com
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